Privacy Policy
InVenue has instituted a comprehensive set of privacy policies and
procedures to ensure that its Web site visitors' privacy is never
compromised. The purpose of this privacy notice is to inform our Web
site visitors of the type of information that InVenue, or a credit card
processing partner acting on its behalf, collects from the Web site,
how the information is gathered, how it is utilized, how long it is
retained and how visitors can restrict its use or disclosure.
The primary focus of InVenue's privacy policy is to ensure that all Web
site visitors' customer identification, which we term "customer
identifiable information," is kept private at all times. As the term
suggests, "customer identifiable information" is information which can
be associated with a specific individual or entity, including, for
example, a customer's name, address, or telephone number, e-mail
address and information about online activities that are directly
linked to them.
The collection of customer identifiable information is a critical
element in the day-to-day operation of the Web site to allow InVenue to
maintain the highest level of customer service for all Web site
visitors. It is a common practice and often a necessity for companies,
governments, or other organizations to collect customer identifiable
information in order to conduct business and offer services.
InVenue always strives to safeguard the customer identifiable
information obtained from its Web site users and visitors
(collectively, "customers") from any unauthorized intrusions.
InVenue may contact people on the home phone number they enter on our
website, input into our automated phone system or give to an agent in
case of technical difficulties, promotions and/or reminders.
General
InVenue will not sell, trade, or disclose to third parties any customer
identifiable information derived from the registration for, or use of,
a InVenue product or service -- including customer names and addresses
-- without the consent of the customer. InVenue will, however, disclose
customer identifiable information as required by subpoena, search
warrant, or other legal process or in the event that such customer is
engaging in unlawful use of our Web site.
When InVenue uses third parties to perform services on its behalf,
InVenue will request that such third parties protect your customer
identifiable information consistently with this privacy policy.
However, we cannot ensure that all of your customer identifiable
information will never be disclosed, as regulatory and/or other
requirements may make disclosure necessary.
Collection and Use:
In some instances, InVenue may collect information that is not
"customer identifiable information." Some examples of this type of
information include the type of Internet browser you are using, the
type of operating system you have configured on your computer, and the
domain name of the Web site and/or Internet Service Provider from which
you are linked to our Web site. InVenue primarily uses this information
for market research and optimizing its systems in order to deliver the
best customer experience possible.
InVenue may collect and use customer identifiable information for
various purposes, including but not limited to, billing purposes, to
provide or change service, to anticipate and resolve problems with your
service, or to inform you of products and services that better meet
your needs. This means that InVenue may use your customer identifiable
information, in conjunction with information available from other
sources, to market new services that may be of interest to you, but
InVenue will not disclose your customer identifiable information to
third parties who want to market products to you.
Declining e-mail offers:
InVenue will only send our customers e-mail regarding promotional
offers or other news if a customer specifically grants us permission. A
customer has the right to choose not to receive InVenue e-mail direct
marketing communications by simply notifying us of their preference.
This process is commonly termed opting-out or unsubscribing. At any
time, a customer can unsubscribe from our e-mail list by clicking on
the unsubscribe link found at the bottom of every message or promotion
delivered electronically to our customers. Upon such choice, InVenue
(a) will not contact that customer directly with InVenue promotional
messages, and (b) will not use customer identifiable information
obtained from that customer's registration to contact that customer
with InVenue product or service messages. A customer may also choose
not to receive such messages by notifying InVenue via fax or mail.
Security:
InVenue has gone to great lengths to implement technology and security
features to safeguard the privacy of your customer identifiable
information from unauthorized access or improper use, and InVenue,
based on its judgment, will continue to enhance its security procedures
as new technology becomes readily available. However, since there is no
such thing as "perfect Internet security", InVenue cannot provide any
guarantees of 100% security compliance.
E-mail Contents:
InVenue will not read or disclose to third parties private e-mail
communications that are transmitted using InVenue services except as
required to operate the service or as otherwise authorized by law.
Improper Conduct:
InVenue may also use customer identifiable information to investigate
and help prevent potentially unlawful activity or activity that
threatens the network or otherwise violates the customer agreement for
that service.
Account Information:
InVenue honors requests from customers for account information and will
correct any such information, which may be inaccurate. Customers may
contact InVenue to verify that appropriate corrections have been made.
Cookies When you visit our Web site, we may store information on your
computer that allows us to identify you immediately. This process is
often referred to as "cookie" technology. More specifically, a cookie
is a commonly used Internet standard which stores, in a very small text
file on the customer's hard disk, information specific to the customer.
Our Web site makes limited use of cookies in an effort to improve our
level of service to our Web site visitors. Cookies cannot be accessed
by any other Web site other than the Web site issuing the cookie. The
private features of our Web site are only accessible when cookies are
enabled in the customer's browser. If a customer does not wish to
utilize cookies, this feature may be disabled within the customer's Web
browser. However, by disabling cookies, a customer will not have access
to private areas of our Web site through that browser.
Other Web sites
Since InVenue's Web site contains links to other Web sites, we are not
responsible for the content or privacy practices employed by these
other Web sites. It is possible that on some occasions, these third
party Web sites may in fact collect personal information from our
customers. We recommend that you examine the privacy policies of such
third party Web sites prior to submitting any personal information, as
they may differ from ours.
In some instances, our Web site content is also featured on other Web
sites with differing or non-existent privacy policies. These Web sites
may collect personal information from their customers that may or may
not be used in conjunction with our Web site information. Prior to
supplying any personal information to any third party company linking
to our Web site, please read and understand their privacy policy.
Advertisements
Advertisements may appear on pages throughout our Web site. Some
advertisements may request information directly from our customers or
take our customers to Web sites that may request personal information.
InVenue has no control over its advertisers' privacy policies, so
please examine the privacy policy of any company advertising on our Web
site prior to submitting any personal information.
Third Party Advertising Companies
We may use third-party advertising companies to serve ads on our
behalf. These companies may employ cookies and action tags (also known
as single pixel gifs or web beacons) to measure advertising
effectiveness. Any information that these third parties collect via
cookies and action tags is completely anonymous. If you would like more
information about this practice and your choices, click here. You may
also visit the Advertising.com Privacy Policy.
Surveys
Occasionally, we may conduct surveys on our Web site. Surveys are
conducted at random and are completely voluntary to our Web site
visitors. The survey may require a customer to provide customer
identifiable information in exchange for the information or services
provided by the survey. We may use this information in an aggregate
manner to better tailor the type of services, information, and
advertising that are provided on our Web site.
Policy Changes
InVenue reserves the right to change its privacy policy by publishing
new terms on its Web site at any time and your access and use of the
InVenue Web site thereafter constitutes your acknowledgment and
acceptance of such amended policy. This privacy policy does not create
any legal right for you or any third parties.
Questions?
Please direct any questions or comments regarding our privacy policy to
support@InVenue.com.